Field Service Management is a system for coordinating field operations through a mobile workforce. To find field service management solutions for your work, visit: http://technologyadvice.com/field-service-management/smart-advisor/?utm_source=youtube.com&utm_medium=description&utm_content=field-service-management-software-b2b-tech-topics&utm_term=buyer&utm_campaign=explainer At basic level, this entails scheduling service orders, dispatching agents, and tracking vehicle locations and job status.
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Read the full article this video is based on here: http://technologyadvice.com/field-service-management/blog/what-is-field-service-management/
The right software solution helps automate these tasks and provide mobile access through a (usually) cloud-based platform. FSM has seen prevalent use in many different industries, but particularly those that employ mobile agents or contractors: waste management, utilities, telecommunications, public sector transportation, and even in-home healthcare.
Image sources:
Sales Navigator: http://www.salesnavigatorapp.com/
High-5 Software: http://www.high5software.com/wordpress/what-role-does-software-play-in-the-field-service-industry-part-1-overview/
BaseLoc: http://www.baseloc.com/hq/signin#vehicles/now/
PC Scale Technologies: http://www.pcscaletower.com/
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